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Sadly, that's a common problem.
You can pull the fuse to the radio and wait a few minutes, then plug it back in. It'll reset the radio and it MIGHT eject the CDs. If that doesn't work, you have to go to the dealership.
They can sometimes pull the CDs out, and sometimes not, and they have to ship the radio off.
The fuse should be #5 located in the box in front of your legs where the safety light is located.
These are not generally made available by the manufacturer. Stuart I would suggest you join up to one or 2 of the better VOLVO online forums (there are a few). There may be someone there who has some downloadable material they can email to you or know where you can get an unofficial copy of the CDs.
I recently secured workshop manual info from a forum member for another vehicle (not a Volvo) which he had copied from the manufacturer's CDs he had access to. Very useful because you cannot get the CDs officially.
These on line Car forums can be very useful.
I hope this helps some. Good luck with it. (Lots of issues with those S80s unfortunately).
Apparently you do not have a CD changer connected to your radio and that is why you get an error when you press the CD button. However sometimes it's an error code and means that you need to reenter the code for the radio. Is there a place to put in a CD? If so, here's a link to some info on your radio and entering your code.
Try this to eject cartridge
PRESS AND HOLD eject button
Insert credit card under cartridge,push firmly in,then move left/right
Try several times ,what it does is locate a micro switch which sticks
This works on all cd stackers providing it has no other problems
If the cd player still turns on and won't let you do the actions that you stated then you will have to replace the unit. However if it doesn't turn on at all ( radio doesn't turn on) then it could have possible gotten unplugged.