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Re: trunk lock repair for 2002 Volkswagen Jetta
You must remove the internal felt covering that is on the inside of the
trunk. This does take some force, but don't be afraid to pull hard, you
will most likely not break any of the attachments on the felt cover. On
the right hand side of the truck there is a handle right next to the
license plate, it will take some finagling to get this to disconnect.
Again, brute force dexterity and a flashlight are your best bet.
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comfort control module controls a lot of stuff they do fail the relay inside were out and the capacitor were out as they are cheap type. it will keep clicking away as its not able to lock in position you can repair it if you take it apart and replay replace the relay and capacitor cheaper than buying a new one, if you know how to desolder and resolder the parts back on.
there is 2 options , 1 use a cone cutter and cut a 25 mm hole in tail gate below where your number plate is . op 2 remove covenience ecu and power up tailgate switch obviosly this is not possible if all doors are locked
There's no easy solution. Assuming you have a keyless remote and that isn't doing the job. The key in the trunk lid must not be working either. There is a way to crawl through the back seat and manually open the trunk lid, but that's a less than hospitable solution (especially if you have items in your trunk. I've changed the actuator in my daughter's 1998 beetle, and it's not an impossible repair for a novice. Sometimes it's a bad actuator, other times the actuator simply needs to be re-aligned so that operate properly. Dealer cost to do the repair will likely be about $150.
Bottom line, no easy manual solution to the problem, sorry.
If your lock actuator engages (you can hear the sound it makes) with the remote/electric button on the door, but the trunk doesn't open then the problem is likely a broken plastic arm that the electric assembly pushes. You can see it if you unscrew the inside cover from the trunk lid and try the remote. I started having the same issue with VW Jetta 2002 GLS that was rear-ended 8 months ago. My guess is the cracked plastic finally gave out in the cold weather.
In our case, 2004 Jetta GLS, the microswitch was working, but the latch would not lock. If its the microswitch the car won't make that sound like its trying to open. If its the latch then it makes the noise but even slamming it won't lock, and for the alarm to initiate you have to press down on the trunk after its closed. I replaced my whole thing in about 30 mins, latch and switch, a new microswitch came with the latch I ordered. I was quoted $200 at a mechanic and almost $400 from the dealer, but you just need a screwdriver, hextool and the part. Check out this site for complete directions on how to install: