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it is broken, and it is always cheaper to replace than to repair. find a used working one at a junkyard, eBay, or craiglist, and pay an auto stereo install shop to take out your old one and put in the replacement. you may have to drop by a dealer with proof of ownership to get them reset the anti-theft code.
the unit will need replaced. lexus has been known to warranty these even if your out of your normal warranty. go in and talk to your lexus dealer, they, may very well be able to replace it for you under warranty.
ALLData.com probably has the best info for your MPV. I use it for my 2000 MPV and it hasn't failed me yet. Mazda wants $250 for a shop manual and Haynes hasn't written one as of yet. My MPV right now won't come out of 2nd gear because of (I'm hoping) a bad PRNDL Range Select Switch.
I had this Problem in My 95' Silverado. It was going to Cost as Much to Repair as it would for a New Unit. So, I just Replaced the Head Unit with Aftermarket Pioneer and Took it out. Not the Same Vehicle But, Same Principle.