The back hatch will not unlock unabling me to open it. There is no key hole on the outside of the door to bypass the door locks or remote. Nor is there an access hole on the inside of the door to access the lock. I've climbed in the back and removed the spare tire and I've tried to pry the paneling loose on the inside - all with no luck. I now have a tail light out and can't change it due to the hatch not opening. Please help
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Rear hatch is locked or unlocked with a key. (if equipped) • To open the rear hatch, insert the key into the lock, turn it to the unlock position and pull up the rear hatch by pressing the handle (DOOR). You can also lock/unlock the latch (but not release it) with the central door lock system. • If unlocked, the rear hatch can be opened by pressing the handle (DOOR) and pulling the hatch up. • To close the rear hatch, lower and push down the rear hatch firmly. Make sure that the rear hatch is securely latched.
You can't pop out the lock cylinder. Not from the outside. You have to get back there and remove the hatch panel. The top just pops off. A couple off screws on the top of the bottom panel the start popping it loose. There are screws on the bottom so you can't get it out. You have to reach down and release the latch to open the hatch. After it is open then remove the bottom screw and pop off the rest of the panel. Then you can fix what you need to. Include a new cylinder.
Not sure about your car, but on my Chrysler mini van the same problem happened. The problem was not the motor but the body control module. The unit had 2 relays, but the BCM actualy controls the unit. To replace the BCM was $450. I bypassed the problem by installing an on/off switch inside the car and activated the motor by by passing the BCM at the relay. That was 3 years ago, still works great. Your BCM may be the problem. Check the schematics of the relays and try doing the same.
If you don't have the manuals, your local library has online access to most service manuals that you would have to pay for. Many time you can get access to them through their website if you have a library card. If not, go the library and get full free access to all the major car service manuals for free!
REPLACE THE REAR DOOR ACTUATOR, THAT IS THE MOTOR THAT UNLOCKS THE DOOR FOR THE HANDLE TO WORK, THE KEY DOESN'T MOVE THE LOCK TO OPEN THE DOOR, REMOVE REAR DOOR PANEL TO ACCESS IT, ROUND HOLE WITH COVER FROM INSIDE CAR WILL ACCESS EMERGENCY KEY WAY WITH SCREWDRIVER CAN OPEN DOOR FROM INSIDE, GOOD LUCK!!
My back hatch would not open but it appears the lock was sticking and the return spring to the handle is broken. We used the key to unlock the back door and then door opened. Then husband sprayed WD 40 in all the lock holes. Now once we open the door we have to push the handle back down as return spring is still missing but the door opens :) . My van is a 2002 Ford Windstar.
If you feel the latch trying to unlock ,maybe door is just stuck go in back of truck and push foot against the rear door while turning the key ...maybe it will open...if that opens it ,lube the latch mechinism to keep it working smooth
wiring connections or lock latch frozen --to manually bypass latch or to unlock rear hatch -- in the bottom of door panel is a round access hole remove cover just clipped into place using a flashlight and a screw driver about 3 inches in on bottom is the lock latch and window lock latch connections if u pull back on the inner latch u will unlock the hatch which will allow u to open it[ when opened check the wiring connections for corrosion or damage if good ] now u can remove the whole hatch panel and check the latches and actuator the actuator and latches,and rod clips sometimes need to be lubed or sometimes the clips break or disconnect clips can be purchased at any auto store panel is clipped into place carefully pry from a corner and using a screw driver or panel tool pry straight back till panel clip pops replacement of panel put clips in place and push in panel