Question about 2003 Renault 181
3 days after buying, engine fault light lit up but book said continue to drive as did mechanic from garage. after 250 miles water was lost from engine. car was repaired under warranty with new cylinder head , water pump.thermostat. 2 months later fault came on and engine overheated and again lot 2 litres water. refilled light went off and car worked for 4 days when light came on again. car under waranty but mechanic says need new half engine as waranty will not cover this known problem which can even occur within 1 hour of repair. no water from exhaust, no miss firing, engine works perfectly so does rad cooling fan. car has two year purchased warranty.
Hi after reading your problem i gather the water pump blew you lost water the car overheated you say it had a brand new cylinder head and the cars still losing water and causing it to overheat and the garage say its the same problem as before yet they won,t do the job because it needs a bottom end ;engine block] so why when they had the head off was this not checked for level and signs of cracking . to be fair to the garage it something that is often overlooked . but that said if this is the problem that occured after three days of buying you are entitled to have the work gaurenteed for 12 months unless otherwise stated i can see there warrenty company won,t want to pay for it as they already paid the garage to do the job [CORRECTLY] the garage had no right to sell a faulty car in the first place and secondly they have been paid by your warrenty company to repair it it is not the warrentys companys fault the garage didnt do what was required in the first place but its not yours either so i would read what your warrenty agreement is and see if it states they won,t pay twice for the same job if not phone them up tell them the only reason you bought the car is because of the warrenty and it is not your fault the job was done properly in the first place and expect the car to be repaired as it should have been in the first place and its up to them and the garage to decide which one of them pays tell them what the garage mechanic said about its allright to drive and i have no idea what book tells you to ignore warning lights but should be shot then go to the garage tell them you want it putting right and you don,t care wheather its under warrenty or the garages oblgation not sell defective vechicles it is up to the garage to put it right or give you your money back if the problem arises within a reasonable amount of time usually seven days tell them to put it in writing if they refuse to do the job if they refuse get a wittness to this and tell them it needs puting right and will be taking to another garage getting it repaired and am giving you the first chance to repair it as stated in law then the bill will forwarded to them an have you took finance out on it or did you pay cash if finance phone them up tell them the problems your having and are going to stop payments until the car is fixed REMEMBER THE GARAGE DEPENDS ON THE FINANCE AND WARRENTY COMPANYS THEY WILL NOT WANT TROUBLE FROM THEM BECAUSE THEY WITH DRAW THERE BACKING THE GARAGE WON,T SELL THER CARS HENCE OUT OF WORK i bet your a newcastle supporter as well with this kind of luck if you let them get away with it your as daft as a brush find out where to report the garage i think it is the office of fair trading and if they won,t bend i will be amazed yates210456
Posted on Oct 02, 2008
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Posted on Jan 02, 2017
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