Question about 2004 Nissan Murano
Our Murano is the dark blue color with lots of what we thought was bright chrome on the grill. It turns out that the chrome "paint" is bubbling all over the grill. We feel this is some kind of defeat. We wash and wax our car regularly, drying it off very well. We don't wax the chrome area as it usually is easy to dry with a chamois or cotton toweling to bring back a nice shiny grill. When we first noticed it- 4 weeks ago, we found only a small area that was bubbling up. We were very disappointed as we thought this was metal all the way through. This is a higher end Murano and we felt we had made such a good choice for a car that would last us a long time. It was the showroom demo car. We want the Nissan company to stand behind the "finish" on our Murano. Should we take it to the Dealer where we bought it and ask for them to fix this at their expense? Anyone else having this problem? We garage our vehicles, follow all maintenance to a T.
This is a common problem on the 2004 model year MO's in particular and it's been an issue specially during this years cold winter. Take a look at this forum http://www.nissanmurano.org/forums/showthread.php?s=&threadid=12397 and you can see other people who've had the same issues and what they've done about it. You can call Nissan North America and put in a complaint about it and ask if they will cover it under good will if you don't have the continued warranty. Good luck.
Posted on Feb 20, 2009
The paint you ar reffering to is a clearcoat over chrome. If your Murano was under 3 years or 36K miles the grille most likey would have been replaced under warranty. You are out of luck with the regular warranty but if you have a good relationship with the dealer and perform your services with them they may be able to contact Nissan and try to get some assistance for you. There is no way that the dealer themselves should be or would be held responsible for this problem as they themselves did not make the product. You also have to keep this in mind that small stone chips can "injure" the clearcoat and water and or air can get behind the clearcoat in these "injuries" and cause this blistering that you are experiencing. Hope this info helps you out.
Posted on Sep 14, 2008
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Posted on Jan 02, 2017
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