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This worked for me on 2008 Mk5 Golf, after the rear passenger door would not open fro outside or inside.
Hold the inside door latch open and keep it extended, then with the key fob open and close the door locks (still holding the inside latch open). Keep locking and unlocking the door, then it made a kluck and it released.
the door handle cable will have come off the door you will have to remove the door card to reatatch it not a hard job but finding all the nuts bolts and srews that keep door car on is another matter
Door latch on door itself is in closed position if it will not close at all. In this case, open door and pull outside handle hard to pop open door latch. If you have door opening at random, door latch needs replacing or door catch on body is loose.
Sounds like the linkage has come off the handle inside the door. The door panel will need to be removed to gain access to the linkage. Be careful when removing the panel! Some are held on by plastic snap clips, others by screws (some hidden some not), Also the linkage may be retained by a small plastic clip that holds it to the handle itself. If this is broken you can usually find a replacement at a auto parts store in the HELP section or by showing and asking a sales person there.
The inside door handle itself is probably broken.There is a weak point where the handle joins at the pivot(my 99 Chevy work truck handle broke so many times that I got fed up and fabricated my own handle from solid steel!) I believe this part is the same one in a 95 model year truck.The assembly (handle and surrounding plastic stuff) is only a few bucks(try RockAuto.com).The handle usually will break completely off when it starts to crack,but not always.
the inside door handle is probably broken. the cable may have popped out but usually its because the clips on the inside door handle break off. luckily you can just replace the handle and not have to get a whole new door panel
My friend just had this problem and he reached in and pulled the inside door handle back as far as it would go, and then let it go, allowing it to 'snap' back. For some reason this fixed it. We have no idea why. By doing this on one door, both rear door locks freed up and the rear locks are now working. Before, both rear locks were stuck and you could not open the doors from the inside nor the outside. Not sure why it works, but maybe it will work for you!
At a guess the outside handle has become detached from the linkage inside the door and you've got the child lock on as well.
Well to get the child lock off, you need a long fairly broad plastic strip, I've used the long side cut out of a plastic milk carton in the past.
Wind the window in the offending door down, then insert the plastic strip in the door gap underneath the handle, once in try the internal door handle, if it fails try again working your way down the door by widths of the plastic strip, trying the internal door handle as you go, with luck you'll have release the child lock by the 3-4th try.
Once open, its taking the inside door card off and re-attaching the linkage for the outside handle.
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