Question about Polaris ATV

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08 sportsman500 lost oil through the stator seal which was suppossed to fixed last year uder warrenty now its knocking so i took it back and it s not under warrenty any more they found a bad seal on the stator and the oil went into the pull cord housing.but the said that it could have lost enough oil to cause the damage and that i didnt let it warm up enough and didnt ride it hard enough causing gas to con densate in the oil make it run lean that what caused the damage no the work they did on the stator.another polaris dealer i talked to said that this seal would cause the oil loss and would cause damage and that they never heard of gas condensating in the motor does this sound like the first guy is trying to cover up bad work?

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  • carlinlm Feb 04, 2010

    just talked to the guy again today.he said the cylinder wall has a slight groove so i will need a new cylinder piston rings and rod.and he still saying it's because it was running lean from not letting it warm up and not riding it hard enough,this machine has only got 272 miles on it.so i told him to do nothing he told me it could cost up to 2000 dollars to fix, so he put it together enough to seal it up and says i owe him 362 dollars for labor.called polaris and they said they were just customer support not tech and that thats a dealer only number which they cant give out.so should i take this to another dealer and see if they can work with polaris?

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The first guy is a BS expert. If a motor runs too lean it will ruin the top end of the motor, not the bottom end. Normally, the only two things that cause the bottom end to knock are, 1) Running the engine low on oil, or, 2)High engine hours and poor maintenance. The guy you talked to is trying to BS his way out of paying to fix your engine. If they replaced your gasket under warranty, and the fix failed and caused you to lose alot of engine oil, the company that fixed the gasket, is legally responsible for your repairs. I would go over the shops head and call Polaris directly. If they are not willing to cooperate, consider getting a lawyer. These kind of mechanics are crooks who won't stand behind their work. Hope this helps.

Posted on Feb 04, 2010

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